Updated: June 7th, 2018
What We Collect and How We Use It
Information You Provide
When you use certain functions within the Web and Mobile Applications, we ask you for personal information (such as your name, email address and an account password). We do not sell, rent, or disclose your personally identifiable information with outside organizations without your explicit permission. We may combine the information you submit under your account, with information from other 12Stone Church services or third parties to provide certain services, offer you a better experience and to improve the quality of our services. Examples of the above include, but are not limited to, providing online giving services, presenting you with spiritual development opportunities, adding new features, and analyzing our app or website performance. For certain services, we may allow you to opt out of combining such information.
Within the Web and Mobile Applications, you can financially donate to 12Stone Church. Because we use third party services to process credit cards, we do not store full credit card numbers or verification numbers on our servers at any time.
Your general contact information (for example, name, address, and phone number) and other optional information you may choose to provide (for example, email address, photo, and so forth) may be shared with 12Stone Church staff and volunteers for internal Church purposes. Some of your information (Such as Groups information, meeting times, etc) may also be viewable on a limited and restricted basis on our Websites & Services, but you may opt out of sharing information or limit the optional information you share by modifying your profile settings on our Websites and Services when available.
IP Address, Location Data and Device Identifiers
When you access the Web and Mobile Applications, we may collect your Internet Protocol (“IP”) address, location data, and/or device identifier. We use this information to provide a tailored experience for you, such as, but not limited to, helping you find and connect with nearby 12Stone Church locations. We also collect this information to determine the aggregate number of unique devices using our service or parts of our service, to track total usage, analyze data, and communicate with you more effectively. This information can include: the device operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers, name of your mobile operator or internet service provider, browser type, language and time zone, mobile phone number and IP address. We may combine this information with information from third parties to provide you with a better experience and to improve the quality of our service. We do not sell, rent, or share any personally identifiable information with third parties without your explicit permission.
Web & Mobile Application Cookies
When you use the Web and Mobile Applications we may send one or more cookies to your computer, so that we may uniquely identify your browser. (A cookie is simply a tiny text file containing a string of characters.) Accepting our cookies allows you to keep your user preferences from session to session. Although most browsers accept cookies by default, you can set your browser to refuse all cookies, or to tell you when you are being sent a cookie. Some of the Web and Mobile Applications features and services may not function properly if you have cookies disabled.
When you use the Web and Mobile Applications, our servers automatically record information sent by your browser or the application. These server logs may include information such as your web browser type, the API request, your IP address, browser type, application version, browser or device language, the date and time of your request, and one or more cookies or identifiers that may uniquely identify your browser or device.
We only keep one email account per person, and all 12Stone messages go to that account. If you have multiple accounts, we only keep the one you most recently gave us.
Your email is your username in all 12Stone systems, and therefore cannot be shared with another person.
Personal information or requests that you submit through the Web and Mobile Applications will be sent to the group administrator. The group administrator or one of their members will have access to this information. When you send email or other communication to us, we may retain those communications to process your inquiries, respond to your requests and improve our services.
Third Party Sites
How do we use your information?
When you sign up for a service that requires registration, we ask you to provide personal information. We collect your information to support your participation, deliver requested content, to note your preferences, and to keep you informed about events, related resources, and spiritual development opportunities. You may opt out of electronically delivered communication at any time by using the unsubscribe feature for that service. You may decline to submit personal information to any of our services, in which case we may not be able to provide those services to you. As a visitor to our Web and Mobile Applications, you can engage in many activities without providing any personal information.
How do we protect your information?
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data including internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. Unless explicit permission is obtained from you, we restrict access to personal information to our employees, contractors and agents who need to know that information to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We do not sell, rent, or share your personal information with other institutions without your explicit consent, except to:
(a) interact with our affiliates, partners, contractors or trusted business providers with whom we have obligations of confidentiality with respect to your personal information;
(b) comply with a valid legal inquiry or process such as a search warrant, subpoena, statute, court order or government request;
(c) protect a physical or property threat to you, to others or to the Web and Mobile Applications;
(d) respond to a breach or attempted breach of the security of our Web and Mobile Applications;
(e) defend or assert our legal rights;
You may opt-out of receiving future marketing communications from us by clicking the “unsubscribe” link at the bottom of any marketing e-mail communication you receive from us or by contacting our Web Support Team and requesting to be unsubscribed.
You may also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and Updating Personal Information
When you use any of our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate service purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup storage), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. The procedure to correct or remove your data will vary depending on the requested change. To request that your account be deleted, please contact Web Support Team.
General Data Protection Regulation (GDPR) for the European Union
Enacted April 14, 2016 and put into effect on May 25, 2018, all EU citizens have specific rights as identified by https://www.eugdpr.org/ We have reviewed these regulations and are in full compliance with them. See “Enforcement” below.
Please contact DataSecurityOfficer@12Stone.com to submit a complaint or to report a compliance issue.